For general enquiries, please use the form below and we will come back to you as soon as possible. For hotel bookings or quote requests, we recommend using the dedicated enquiry forms elsewhere on the website so we can collect the right details from the start.
A few common questions about booking hotels through Marbury, preferred partner benefits and how the process works.
In most cases, Marbury books the hotel’s Best Available Rate or a flexible preferred partner rate, with added benefits.
Most hotel bookings through Marbury are not prepaid. Most are fully flexible and paid directly at the property, though deposit and cancellation policies vary by hotel and rate.
Benefits vary by property, rate and availability, but may include daily breakfast, hotel credits, room upgrades, early check-in, late check-out and priority recognition.
Yes, preferred partner bookings are treated like direct hotel bookings, so you still earn points and enjoy eligible loyalty programme benefits where applicable.
