For general enquiries, please use the form on this page or email us directly at hello@marburytravel.com. We will get back to you as soon as possible and will be happy to assist with any questions about Marbury or our services.
For hotel bookings or quote requests, please use the dedicated enquiry form on the relevant hotel page. This allows us to collect the details we need from the start so we can prepare an accurate quote and assist you more efficiently.
A few common questions about booking hotels through Marbury, preferred partner benefits and how the process works.
In most cases, Marbury books the hotel’s Best Available Rate or a flexible preferred partner rate, with added benefits.
Most hotel bookings through Marbury are not prepaid. Most are fully flexible and paid directly at the property, though deposit and cancellation policies vary by hotel and rate.
Benefits vary by property, rate and availability, but may include daily breakfast, hotel credits, room upgrades, early check-in, late check-out and priority recognition.
Yes, preferred partner bookings are treated like direct hotel bookings, so you still earn points and enjoy eligible loyalty programme benefits where applicable.
